Information We Collect

When you visit our Website or place an order, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment-related information processed through our payment partners
• Information you provide when contacting customer support

We may also automatically collect technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our Website and services
• Prevent fraud and unauthorized transactions
• Communicate important account or order-related information
• Send promotional emails, WhatsApp messages, or marketing communications where permitted by law

Payment Information

Payments made on our Website are securely processed through Razorpay and other authorized payment partners. We do not store your complete debit card, credit card, UPI, or banking information on our servers.

Shipping and Fulfillment

To deliver your orders, we may share necessary shipping information with our logistics and fulfillment partners, including courier services used for order delivery.

Cookies

Our Website may use cookies and similar technologies to improve user experience, analyze website performance, remember preferences, and provide relevant content.

You may choose to disable cookies through your browser settings, although some Website features may not function properly as a result.

Third-Party Services

We may use third-party service providers to operate our Website and business functions, including:

• WooCommerce
• Razorpay
• Shipping and logistics partners
• Analytics and marketing platforms

These providers may have access to information necessary to perform their services but are not permitted to use it for unrelated purposes.

Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email address provided below. You may also opt out of promotional communications at any time.

WhatsApp and Marketing Communications

If you choose to join our WhatsApp community or provide your contact information, you may receive communications regarding:

• New product launches
• Restocks
• Exclusive offers
• Brand announcements
• Community updates

You may opt out of these communications at any time.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page along with the updated revision date.